Policies
Return Policy
7-Day Return Window
Full refund available within 7 days of delivery or pickup.
To be eligible for a return, flooring must be in its original, unopened condition. Cases that have been opened or installed are not eligible for a full refund.
After 7 Days
Returns after the 7-day window may be accepted for store creditat the discretion of our team. Please contact us as soon as possible if you have a concern — we’re here to work with you.
How to Initiate a Return
- Contact us by phone or email within the return window.
- We’ll arrange a time to inspect the product at our warehouse.
- Refund is issued to the original payment method within 5 business days of acceptance.
Phone / Text: (443) 345-8109
Email: info@nknobleplank.com
Have questions? Reach out to usand we’ll get back to you promptly.